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Retail technology

Reliance to open 250 Azorte stores in 2-3 years

The retail stores of Azorte will have several industry-first tech-enabled interventions including mobile checkout, smart trial rooms, fashion discovery stations and self-checkout kiosksNew Delhi: Reliance Retail is aggressively expanding its mid-to-premium fashion brand Azorte with plans to open up to...

5 ways for retailers to improve the customer app experience in a COVID-19 world

A year after COVID-19 first hit, overwhelming uncertainty about the future lingers on. Businesses have begun to reopen but there’s still a long road ahead, of economic restructuring and digital transformations to adapt to the new era. Although the...

COVID-19 compels Food & Grocery Industry to re-imagine innovation

It’s been exactly one year since the first Coronavirus case was reported in China, yet the pandemic continues to impact both industries and consumers across the world at an unprecedented scale. Just like other industries, the Fast Moving Consumer...

Small businesses survived pandemic with the help of technology: CRISIL

Adoption of digital means for sales helped a majority of small businesses survive the pandemic, a survey conducted by rating agency Crisil said on Thursday. The agency polled 566 companies with a turnover of less than Rs 25 crore, 60 per...

From Kiranas to Corporates: The evolution of modern retail in India

Food & FMCG products in India were typically retailed in small individually or family-owned and operated stores located in villages, city neighborhoods, and large urban markets. Grocery stores (called Kirana stores locally) account for the bulk of food retail...

New consumer behaviours accelerate focus on experience for long term growth: Study

A large majority (77%) of CEOs said they will fundamentally change how their companies interact with customers as a priority to drive business growth, according to a new report released by Accenture (NYSE: ACN). The report, titled “The Business of Experience (BX)” and led by...

Pandemic: How technology has emerged as a saviour for retailers

With novel coronavirus cases growing exponentially in India, the coming months present a major challenge for retail businesses. As one of the worst affected sectors, retail sector has suffered significant losses due to the pandemic. According to the Confederation of...

COVID-19: Role of technology in smooth resumption of retail

COVID-19 pandemic outbreak and the subsequent prolonged lockdown has severely impacted the retail industry. The impact has surpassed all predictions and caused severe distortions to supply and demand across the world. According to a recent report by Retailers Association of...

‘Global retail tech spending to top US$ 203 billion this year’

Global retail technology spending will near US$ 203.6 billion in 2019, according to new research conducted by Tech. - a collaboration between Retail Week and World Retail Congress.The surge – an anticipated 3.6 percent leap from 2018 - comes...

Retail Technology in India – from there to here

Dominated by small format stores – referred to as Mom-n-Pop shops, retail primarily focused on need based shopping to the Indian diaspora. It was never seen as an industry – for that matter even today there are debates on...
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AbCoffee opens 50th outlet in just two years

The homegrown takeaway coffee chain reached the milestone by opening four new outlets in MumbaiMumbai: Tech-enabled grab-and-go coffee chain...
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