retail

Consumers have a strong appetite for innovation. They are increasingly demanding and expect more choice than ever before. Around the world, more than six-in-10 respondents (63 per cent) say they like when manufacturers offer new products, and more than half (57 per...

Nudging retailers such as malls and shop owners to deposit their daily collections with banks, RBI has said they would be allowed to withdraw the deposited sum in Rs 2,000 and Rs 500 notes, irrespective of the existing withdrawal...

The retail industry is experiencing unprecedented change. Over the past decade, emergence of technology-enabled “smarter consumers” has upended traditional retail business models. The days when department stores or large discount chains targeted promotions to mass audiences according to broad-brush...

An ICLP study, in conjunction with a leading relationship expert, looks at psychological similarities between human and brand relationships, and sheds light into what retailers can do to improve customer loyalty during the holiday shopping season and beyond... Global loyalty...

In today’s connected society where consumers are used to service anytime, anywhere, the bar has been set very high for customer experience and the retail industry is no exception. Retailers are realizing they must provide a superior customer experience...

Given the constrained levels of profitability in retail, the sheer significance of improved business fundamentals in the industry is high. In this context what usually gets spoken about is the need to generate increased business through repeat footfalls and...

On September 21st and 22nd, retail and allied businesses from India and overseas will gather at India’s largest retail intelligence business event, India Retail Forum (IRF) 2016. Chaired by Walmart India President & CEO Krish Iyer, the 13th edition of the...

India's annual retail inflation eased by 100 basis points to 5.05 per cent in August, but factory output again dipped to a negative growth of (-)2.4 per cent in July from an expansion of 1.95 per cent in the...