Retention

Sonakshi Nathani, co-founder of AI tech company Bik.ai shares insights on the future of the company while speaking about how GenAI-based implementations are helping e-commerce evolve. New Delhi: Sonakshi Nathani, an entrepreneur at the forefront of AI in e-commerce, is...

Sankar Chatterjee, chief executive officer, of Decathlon Sports India sheds light on the French sports retailer’s take on elevating the customer experience with the right technology and e-commerce strategy New Delhi: Leading French sports retailer Decathlon is significantly advancing its...

GoKwik launched KwikChat in June of last year following the acquisition of the WhatsApp commerce platform Tellephant New Delhi: KwikChat, a WhatsApp commerce solution by eCommerce enabler GoKwik, aims to increase its revenue fourfold as it seeks to evolve into...

With an effective PLM solution in place, food retailers and manufacturers can optimise new product development, drive cross-team collaboration, and make better, more strategic business decisionsNew Delhi: The food and beverage industry relies heavily on technology at every...

Selling to an existing customer through different channels has a success rate of 60 - 70%, says a recent reportNew Delhi: The rising number of e-commerce platforms each with its attractive discounts and offers has spoilt consumers who switch...