Salesforce
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Salesforce says co-pilots, chatbots outdated, launches autonomous AI suite for businesses
PTI -
The statement said the widely used co-pilots and chatbots are now outdated because they rely on human requests and struggle with complex or multi-step tasksBy Ashish Agashe, PTINew Delhi: Customer relationship management tools provider Salesforce on Tuesday launched an...
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India has opportunity to leapfrog into AI, generative AI areas: Salesforce
PTI -
Salesforce, a leading player in Customer Relationship Management (CRM) announced the launch of Salesforce 'Starter' for Micro, Small and Medium Enterprise (MSME) businesses in IndiaMumbai: India has the opportunity to leapfrog into areas of Artificial Intelligence (AI) and generative...
Research
71 pc of Indians expect firms to fast-track digital initiatives: Report
IANS -
About 71 percent of Indians expect companies to accelerate digital initiatives, said a new report on Wednesday which showed the many ways customer engagement is changing amid crises.
The Indian customers estimate 60 percent of their interactions with businesses take...
Research
India leads when it comes to customer retention via technology
IANS -
With innovation being the key instrument in guiding businesses, customer retention is the top priority for Asian companies with India leading the trend, a new research revealed on Monday.
According to "Innovation: All Eyes on Asia", a report by US-based...
Retail
Unified Messaging – “A Tool to manage Salesforce”
Mobile Cloud Communications using voice, SMS, and data cloud APIs through Unified Messaging Platform has become popular amongst Enterprise evolving to connect and engage with their customers and manage their Salesforce.A Unified Messaging Platform enables enterprises to seamlessly integrate...
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Digital Icon : Rajesh Kadam
Rajesh Kadam, CEO of Inc.5 Shoes, leads with vision in the footwear industry. His strategic approach has driven both...
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