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Samir Srivastav

5 Pillars of Customer Retention

Customer experience, social media, trust, transparency and data critically impact customer retention said representatives of leading brands speaking at the India D2C Summit 2024Mumbai: Retaining existing customers is far more lucrative for brands than acquiring new customers. However, apart...

JCB Salons chief executive officer Samir Srivastav quits

Samir joined JCB Salons in 2014 and was instrumental in scaling the company network from 8 to 21 stores across Tier 1 cities Bengaluru: Salon chain JCB (Jean-Claude Biguine) Salons India, said its chief executive officer Samir Srivastav has resigned from the...

Jean-Claude Biguine acquires home-based beauty services provider The Home Salon

In a bid to take customer pampering to the next level, Jean-Claude Biguine, leader in the luxury salon and spa chain segment, has acquired The Home Salon, an existing well-known brand for home services in Mumbai. The Home Salon is...

Using technology to build gen next retail talent

In this era of digital evolution, it is essential for retail leaders, human resources and professionals to realize the impact of the fast paced and evolving digitization in their workplaces. Not just today but also in the future. To...

Kaya Skin Clinic steps up Middle East presence

Kaya Skin Clinic, the Indian multi-speciality skincare clinic, has further strengthened its hold on the UAE market with the launch of a new centre in Dubai located at the Mirdif City Centre. Like the other clinics in India and...
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By December 2026, The Souled Store expects to have about 200 stores: Co-Founder Harsh Lal

Harsh Lal, co-founder of The Souled Store, shares insights into the brand’s journey, design strategies, plans for both online...
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