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Sephora

Optimizing customer digital experiences with AI

With the advent of AI, brands have gathered a deeper understanding of customers. As AI deals with semantic meaning, meta-level knowledge, and answers which are either exact or optimal, it can easily come up with personalized interactions based on...

Artificial Intelligence, CCTVs help international retailers in loss prevention

Unlike in India, in the US and UK and other global destinations, a customer is not required to submit his handbag / shopping bag at the entrance. It would be unimaginable for any store in the UK to go...

Beauty brand Herbivore raises US$ 15 million in Series A funding led by Silas Capital

Herbivore, the cult-favorite prestige skincare brand, announced that it has received a US$ 15 million Series A investment led by Silas Capital, a venture and growth equity firm with unique experience in accelerating growth for the next generation of...

Sephora to open store in Auckland

Sephora, the global beauty retailer, is opening a new store in Auckland in July."Sephora Queen Street is set to become a beauty destination like no other, a place where New Zealanders will have access to a suite of the...

Select CityWalk to get new retail mix; focus on fashion and beauty

Delhi’s Select Citywalk, one of India's most recognised and highly felicitated shopping centre, is expanding its retail portfolio. This popular shopping destination is introducing 10 new brands in FY2019-20.In an interview with Indiaretailing Bureau on the sidelines of India...
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SOLOx: Success Mantra of Sephora’s Vivek Bali

Vivek Bali, COO, Sephora India on how persoanl experiences helped in shaping his professional life.

Indian Malls Selling Experiences: Taking CX to the next level

In an era where digital is taking over all aspects of life, including retail, the pace at which e-commerce has been engaging customers is making brick-and-mortar stores re-evaluate their strategies. In order to stay relevant, malls and brands need...

Sephora top executive named CEO of Lululemon

Calvin McDonald has been named CEO of Lululemon, replacing Laurent Potdevin, who was ousted earlier this year amid allegations of conduct violations.The Canadian-born McDonald earned his MBA at the University of Toronto and prior to joining Sephora in 2013, he spent two...

Sephora opens its fifth store in Mumbai; to open 8-10 stores every year in India

Sephora opened its doors at Oberoi Mall, Goregaon, Mumbai recently. Spread across 3,130 square feet, the store is located on the ground level of one of the city’s buzzing retail hubs in the suburbs. With presence in cities such as New...

The Future of Retail is Phy-gital

2018 promises to be a crucial year for Indian retail. Even as the retail sector welcomes e-commerce with open arms, it is brick-and-mortar which has emerged victorious over the last one year in the country, for after all, while...
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Digital Icon : Rakesh Bali

Rakesh Bali is at the helm of brand marketing, communications, events, and sustainability-related marcom initiatives for the petrochemicals segment...
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