Shibu Philips

The pandemic period has been a testing time for retailers and the mall developers not only from the business, revenue and footfalls perspective but from consumer behavior as well. Due to COVID-19, the industry is witnessing a series of...

Despite COVID-19, the Indian Retail & Shopping Centre Industries are on verge of welcoming the festival season. The season, which commences around the month of September has been the ‘bread and butter season’ of the industry for decades now. Inspite of...

The concept of cross-channel content strategy that retail companies use to improve their user experience and foster deeper relationships with their consumers across touchpoints – Omnichannel Retail – has existed in retail for almost a decade now. Going ‘Omnichannel’...

The worldwide lockdown for almost 70 days amid the COVID-19 pandemic left the Shopping Centre Industry in India and the world in the throes of a crisis. The need for hyper sanitization and social distancing had led to shuttering...

The Shopping Centre industry all over the world is a catalyst of organised retail and a major contributor to the success of major drivers of the economy including Entertainment, Fashion, Cinema, F&B, Electronics, FMCG, and many more. The onset of...

The seventh edition of #SCAIMondays was a special webcast of shopping centre heads and senior mall management executives who reported from the frontlines with real-time updates on customer experiences and retailers’ feedback on the first day of shopping mall...

The Indian Shopping Centre Industry is reeling under immense pressure as revenue streams have dried up and retail tenants are proposing various waiver/ rental models around license fees and CAM charges amid the coronavirus pandemic. This is expected to...

The fourth of SCAI Mondays, a weekly, custom webinar series, titled ‘Retail & Shopping Centres: Dealing with the New Normal’ took place on May 18, 2020. The discussion focused on global experiences of re-opening shopping centres amidst restrictions, implementation...

With the Government of India lifting restrictions for the retail industry in a phased manner, retailers and shopping malls pan India are excitedly and exhaustively preparing themselves to re-open their premises post lockdown. For now, the Shopping Centre Industry...

In a late night order on Friday, April 24, 2020, the government had allowed opening of shops as part of the easing down of lockdown restrictions announced on April 15 with neighbourhood shops and others being to re-open allowed...