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Siju Narayan

E-commerce cos focus on transparency, good shopping experience to foster consumer trust: Experts

Big e-commerce players like Amazon use advanced AI/ML (Artificial Intelligence/Machine Learning) to combat fake reviewsNew Delhi: The success of India's thriving e-commerce sector is driven by consumer trust, experts said on Wednesday, while stressing the importance of transparency, data...

IR Smartclass: Dark Patterns in E-commerce

A primer on the 13 unfair digital commerce practices prohibited by The Central Consumer Protection Authority which impair consumer interestAs many as 71% of online consumers surveyed by research firm LocalCircles reported being subject to hidden charges for...

Why is Indian retail prone to cyber threats?

India’s retail and wholesale sectors faced a 22% increase in cyberattacks in 2023. Here’s what’s making us more vulnerable New Delhi: In April 2021, hacked customer data complete with names and contact numbers related to 18 million Domino’s Pizza orders...
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Swiggy announces 5th ESOP liquidity programme worth $65 million

So far, the company has cumulatively enabled over Rs 1,000 crore of ESOPs liquidity over the five events, benefitting...
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