Solutions Architect at Twilio
Spotlight
How AI is revolutionising CX across industries
Businesses must invest in the right technology, people, and processes to unlock the full potential of AI as experts suggest
New Delhi: AI-driven technologies are transforming customer service, enabling businesses to create more personalised, efficient, and scalable experiences. In a...
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RBI permits UPI transactions via prepaid payment instruments using third-party apps
A PPI issuer, in its capacity as a payment system provider, should not oonboardcustomers of any bank or any...
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