Spencer

“The only thing that can retain customers is not brand loyalty but service loyalty" said Harish Bijoor, CEO of Harish Bijoor Consults, addressing the session on "Consumerism and Retail Trends in East India" on the second day of East...

Leading supermarket chain Morrisons has signed a new profit-amplification solution deal, which the provider predicts will result in a five per cent profit increase in just six months.Profitect is a software company which specialises in discovering and resolving leakages...

Swedish fashion retail giant H&M has started work on entering India. The $15-billion Hennes & Mauritz AB, abbreviated as H&M , began business development talks with India's leading mall developers and corporates with interests in fashion as it looks...

Debenhams, the department store retailer, could soon enter the US retail market by opening space in Sears stores. The two retailers are understood to be in early discussions about Debenhams opening concession or franchise areas in Sears outlets across...

Marks & Spencer boss Marc Bolland used his first set of annual results to signal that a return to the American market is on the cards for Britain’s biggest clothing retailer.In an unguarded moment, the Dutchman explained cracking the...

British retail major Marks & Spencer has announced plans to open 10 new stores in India over the next year in collaboration with its partner, Reliance Retail. M&S chief executive Marc Bolland said,"Working with our partner, Reliance Retail ,...

Despite a dreadful start to the year for the high street, consumers are spending strongly again in one part of the retail sector, with Britain's discount grocers and Primark, the value fashion chain, welcoming ever more bargain hunters in...

IMAGES laments the shocking and premature loss of retail guru and pioneer of modern Indian retail Raghu Pillai early this morning. Pillai died of a massive heart attack in Chennai early today (Sunday April 10).Images Group Director & CEO...

Marks & Spencer has planned to return to France towards the end of this year with a combined e-commerce and retail ‘bricks & clicks' strategy in line with its business plans announced in November 2010.The move will see Marks...