Suraj Shantakumar
Retail
What retailers know about retaining consumers
In every industry, the product is the star and the customer is king, and the same holds true for retail. However, the fact remains that an Indian customer is hard to please. Technically advanced or not, middle class or rich,...
Retail
How retailers provide experiences to consumers
For the consumer of today, shopping is no longer just walking into a store and buying a specific product. Shopping is an experience, the product is the star of the show and customer is the king. The retailer is simply the medium that brings...
Retail
Retaining customers by adding experiential value
India's retail sector has seen a lot of progress in Tier-I cities, especially in metros. From unique store design concepts to product placement, importance is given to all the minute details to make shopping a wholesome experience for consumers.
A company’s...
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Latest News
Primark, Argos lead the UK’s hottest brands list
Both Primark and Argos achieved a 94% brand awareness among the respondents of the survey followed by Marks &...
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