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Vineet Kapila

Top retailers describe East India growth story at retail summit

A two-day assembly of top national and regional retailers that began in Kolkata today reaffirmed the East India growth story and urged players from all over India to benefit from the region’s demographic dividend and the largely untapped customer...

Customer Service? Nah! Think Partnership

Even as customer service is considered a major differentiator, many executives don't know how to measure, manage or make it happen across the company. But is customer service a mystery? Every service cycle, Ron Kaufman, the world's leading educator...

Spencer’s targets 20-25 hypermarkets by March ’12

RPG Group-promoted Spencer's Retail plans to increase its presence through large-format stores. The retailer will open 20-25 new hypermarkets, besides a few small neighbourhood stores, by March 2012.“We plan to add an area of around six lakh sq.ft by...

Retail in eastern India has a long way to go

With eastern India holding a paltry nine per cent share in the modern retail sector in India, the region offers tremendous growth potential. For that to happen, though, sufficient investments need to be made in the sector. This was...

IMAGES Retail Awards 2010

The 2010 edition of India Retail Forum, organised by IMAGES Group at The Renaissance hotel in Mumbai, culminated on September 29 with the announcement of IMAGES Retail Awards – the most eagerly awaited awards of the modern retail industry...

Spencer’s eyes Rs.1,150 crore turnover in FY 2010-11

Spencer's is hopeful to post a turnover of Rs.1,150 crore in FY 2010-11, up from Rs.920 crore in FY 2009-10.The retailer will also be adding five lakh sq.ft of trading area to the existing one million over the next...

Presenting the awards for Coca Cola Golden Spoon Awards 2010

‘Coca Cola Golden Spoon Awards’– Images awards for excellence in food retailing - presented on 4th March at the Food Forum India evening of food titans was a grand corporate ceremony with award presentations by business leaders, and high-gloss...

Spencer’s to focus on private labels

Retail arm of RPG Enterprises, Spencer’s Retail Limited, is all set to increase the share of private labels on its shelves by the end of this year. Talking exclusively to IndiaRetailing, Vineet Kapila, president, Spencer’s Retail Limited says, “Currently,...

IRF ’09 – Retail growth to scale up to 8-10 per cent from the current 4 per cent: Experts

The two-day India Retail Forum (IRF) – 2009, India's largest retail congregation that kick-started at The Renaissance, Mumbai on September 16, 2009 inaugurated by B S Nagesh, chairman, IRF ’09 and vice chairman, Shoppers Stop Ltd. saw an impressive...

Award for Spencer’s Retail

Multi-format food retailer Spencer’s Retail, part of the Rs 135 billion RPG Group, has emerged victorious at the Coca-Cola Golden Spoon Award in the most admired food and grocery retailer for convenience and express formats category . The awards...
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German luxury brand Montblanc collaborates with GKB Opticals

The collaboration is part of Montblanc's celebration of the 100-year anniversary of its flagship Meisterstück pen lineBengaluru: German luxury...
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